![]() So, to resolve the non-working content filters or incorrect locations, try reinstalling the app.Īlso, often such problems occur because of connective. Several people are also facing problems with content filters and wrong locations. What are the methodologies for fixing other Verizon smart family problems? Once you have fixed all these configurations, check if you can access the tracking and supervision features for the device. Then tap on “Advanced Options” and select the companion app. Visit “Life Mode” in the device settings and then turn it on. Or, it can also be that that the family base companion has stopped.įor enabling it, all you need to do is visit the “Settings” and then locate “Notifications.” Then click on the companion app and turn the notification on. Fixture 7: Make use of companion appĪlso, the smart family feature of Verizon may fail to work because no companion app is selected in the notification menu. So, you need to update your Verizon app as well.Īfter your Verizon app is ready with the latest update, try the smart family feature, and see if the problem persists. There are cases when the software updates do not solve the problem because the app itself is outdated. If the problem were occurring because of outdated software, you would prevent such issues in the future by doing this fixture. So, try replacing the devices that do not support calls and messages.Īccording to the experts, you must keep the auto-update option enabled so that you can receive the latest firmware version as soon as it releases officially. For example, the Verizon-provided Android tablet will not work with the smart family feature because it lacks the supports for messaging and calls. The smart family feature of Verizon is sensitive and depends on devices. Fixture 2: Take a look at the devices support ![]() Also, make sure that you have a standard account. So, before anything else, check if you have Verizon’s family data plans. Fixture 1: Check your plansįor every people out there, who are making use of the smart family feature of Verizon but is failing to access the feature, you need to know that the Just Kids plan does not offer you the smart family service. When you find out that the smart family feature in Verizon is not working, it can be pretty exhausting. Fixtures to the problem of Verizon smart family not working
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